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Gutter Customer Satisfaction Survey
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Your Name |
Paul Csenscits |
You Signature |
On file |
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Address |
137 N. 2nd St. |
City |
Coplay |
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Phone |
On file |
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Date |
06/17/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About the Gutter Salesperson/Estimator |
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1. Understood my needs |
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Materials were substituted resulting | |
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2. Clearly explained the estimate |
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in a credit of $280 per phone call by | |
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3. Generates trust |
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Joe Duffy | |
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About The Gutter Installation |
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1. Arrived on time |
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A: 1:15 pm to 4:00 pm when done | |
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2. Demonstrated appropriate respect |
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3. Performed as professionals |
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Holencik Roofing - class act and a | |
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4. Protected property during installation |
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company of integrity. | |
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5. Cleaned up after job completion |
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Salesman Joe Duffy very professional and honest. | |
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6. Completed job on time |
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About the Results |
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| 1. Met my expectations | √ |
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| 2. Would recommend to others | √ |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I would…" |
I would change nothing - you have a solid business plan. |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
They are a reputable firm. |
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" Holencik Roofing, LLC would be more successful if…" |
If business expands, hiring people like Joe Duffy (salesman) very personable. Larry & Chris your mechanics are A-ok |
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May we use you as a referral source with prospective customers? Yes by all means |
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