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Gutter Customer Satisfaction Survey
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Your Name |
Bob DeDio |
You Signature |
On File |
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Address |
3663 Oakwood Trail |
City |
Allentown |
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Phone |
On File |
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On File |
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Date |
9/14/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About the Gutter Salesperson/Estimator |
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1. Understood my needs |
√ |
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2. Clearly explained the estimate |
√ |
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3. Generates trust |
√ |
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About The Gutter Installation |
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1. Arrived on time |
√ |
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2. Demonstrated appropriate respect |
√ |
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3. Performed as professionals |
√ |
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4. Protected property during installation |
√ |
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5. Cleaned up after job completion |
√ |
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6. Completed job on time |
√ |
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About the Results |
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| 1. Met my expectations | √ |
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| 2. Would recommend to others | √ |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I would…" |
be satisfied that I provided good service |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
are courteous and professional |
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" Holencik Roofing, LLC would be more successful if…" |
they marketed their "bird" more |
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May we use you as a referral source with prospective customers? Yes |
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