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Gutter Customer Satisfaction Survey
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Your Name |
Timothy Frantz |
You Signature |
On File |
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Address |
6583 Knoll Ct |
City |
New Tripoli |
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Phone |
On File |
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Date |
9/11/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About the Gutter Salesperson/Estimator |
I wanted to make some changes when replacing my gutters. Joe explained clearly what would and would not work and why | |||
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1. Understood my needs |
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2. Clearly explained the estimate |
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3. Generates trust |
√ |
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About The Gutter Installation |
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1. Arrived on time |
√ |
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2. Demonstrated appropriate respect |
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3. Performed as professionals |
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I was not home at the time | ||
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4. Protected property during installation |
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5. Cleaned up after job completion |
√ |
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6. Completed job on time |
√ |
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About the Results |
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| 1. Met my expectations | √ |
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| 2. Would recommend to others | √ |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I would…" |
not change a thing |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
their estimators are honest and helpful and they do good work |
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" Holencik Roofing, LLC would be more successful if…" |
they did advertising outside just the phone book |
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May we use you as a referral source with prospective customers? Yes |
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