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Gutter Customer Satisfaction Survey
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Your
Name |
Cheryl Funk |
You Signature |
On file |
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Address |
320 S. 26th St. |
City |
Allentown |
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Phone |
On file |
Email |
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Date |
07/05/06 |
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Please Help…Just a Few Minutes of Your Time
Thanks for choosing Holencik Roofing, LLC. We have appreciated the
opportunity to serve you.
At Holencik Roofing, LLC we know that to be successful, we must
continuously improve. We need your help. Please give us some feedback!
Your attitude about us… |
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Please check one box and
add comments |
Strongly Agree |
Agree
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Disagree |
Comments |
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About the Gutter
Salesperson/Estimator |
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Joe Duffy did an
excellent job in explaining everything & made a follow up visit when
work was completed |
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1. Understood my needs |
√ |
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2. Clearly explained the
estimate |
√ |
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3. Generates trust |
√ |
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About The Gutter Installation |
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1. Arrived on time |
√ |
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2.
Demonstrated appropriate respect |
√ |
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3.
Performed as professionals |
√ |
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Both guys did a
super job during the installation |
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4.
Protected property during installation |
√ |
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5.
Cleaned up after job completion |
√ |
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6.
Completed job on time |
√ |
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About the Results |
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1. Met my expectations |
√ |
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2. Would recommend to others |
√ |
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Most certainly |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I
would…" |
feel assured that I
have a super team of employees doing a great job |
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"I would recommend Holencik Roofing, LLC to
others because I believe they…" |
listen to their
customer's needs/wants, are personable, and do a super job! |
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" Holencik Roofing, LLC would be more
successful if…" |
no need to improve!
Keep on doing what you're doing, and how you're doing it. |
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May we use you as a referral
source with prospective customers?
Yes |
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