Gutter Customer Satisfaction Survey

Your Name

Cheryl Funk

You Signature

On file

Address

320 S. 26th St.

City

Allentown

Phone

On file

Email

 

Date

07/05/06

Please Help…Just a Few Minutes of Your Time

Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you.

At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback!

Your attitude about us…

Please check one box and add comments

Strongly Agree

Agree

Disagree

Comments

About the Gutter Salesperson/Estimator

       Joe Duffy did an excellent job in explaining everything & made a follow up visit when work was completed

1. Understood my needs

 

     

2. Clearly explained the estimate

 

    

3. Generates trust

 

      

About The Gutter Installation

       

1. Arrived on time

 

   

2. Demonstrated appropriate respect

 

     

3. Performed as professionals

 

   Both guys did a super job during the installation

4. Protected property during installation

 

   

5. Cleaned up after job completion

 

   

6. Completed job on time

 

      

About the Results

       
1. Met my expectations

 

      
2. Would recommend to others

 

   Most certainly

Please complete the following statements:

"If I owned Holencik Roofing, LLC  I would…"

 feel assured that I have a super team of employees doing a great job

"I would recommend Holencik Roofing, LLC to others because I believe they…"

listen to their customer's needs/wants, are personable, and do a super job!

" Holencik Roofing, LLC would be more successful if…"

 no need to improve!  Keep on doing what you're doing, and how you're doing it.

May we use you as a referral source with prospective customers?       Yes

 

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