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Gutter Customer Satisfaction Survey
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Your Name |
Joyce Hanlon |
You Signature |
On File |
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Address |
3206 Applewood Ct. |
City |
Bethlehem |
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Phone |
On File |
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On File |
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Date |
8/14/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About the Gutter Salesperson/Estimator |
Pleasant & Prompt. | |||
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1. Understood my needs |
√ |
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Knows & sees problem | |
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2. Clearly explained the estimate |
√ |
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Did not have to wait | |
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3. Generates trust |
√ |
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Did not demand large down payement | |
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About The Gutter Installation |
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1. Arrived on time |
√ |
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within days - surprised | |
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2. Demonstrated appropriate respect |
√ |
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courteous | |
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3. Performed as professionals |
√ |
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performed well | |
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4. Protected property during installation |
√ |
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5. Cleaned up after job completion |
√ |
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6. Completed job on time |
√ |
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About the Results |
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| 1. Met my expectations | √ |
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Good looking job | |
| 2. Would recommend to others | √ |
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recommended already |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I would…" |
advertise in area found them from stopping a truck |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
are professional. Perform well |
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" Holencik Roofing, LLC would be more successful if…" |
I think they are very respectful |
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May we use you as a referral source with prospective customers? Yes |
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