|
Gutter Customer Satisfaction Survey
|
Your
Name |
Tom Nichols |
You Signature |
|
|
Address |
247 Jill Ct. |
City |
New Ringold |
|
Phone |
On file |
Email |
|
|
Date |
06/10/06 |
|
|
|
Please Help…Just a Few Minutes of Your Time
Thanks for choosing Holencik Roofing, LLC. We have appreciated the
opportunity to serve you.
At Holencik Roofing, LLC we know that to be successful, we must
continuously improve. We need your help. Please give us some feedback!
Your attitude about us… |
|
Please check one box and
add comments |
Strongly Agree |
Agree
|
Disagree |
Comments |
|
About the Gutter
Salesperson/Estimator |
|
|
|
|
|
1. Understood my needs |
|
√ |
|
|
|
2. Clearly explained the
estimate |
√ |
|
|
|
|
3. Generates trust |
√ |
|
|
|
|
About The Gutter Installation |
|
|
|
|
|
1. Arrived on time |
√ |
|
|
|
|
2.
Demonstrated appropriate respect |
√ |
|
|
|
|
3.
Performed as professionals |
√ |
|
|
|
|
4.
Protected property during installation |
√ |
|
|
|
|
5.
Cleaned up after job completion |
√ |
|
|
|
|
6.
Completed job on time |
|
√ |
|
|
|
About the Results |
|
|
|
|
|
1. Met my expectations |
|
√ |
|
after
mistake corrected |
|
2. Would recommend to others |
|
√ |
|
|
|
Please complete the following statements: |
|
"If I owned Holencik Roofing, LLC I
would…" |
|
|
"I would recommend Holencik Roofing, LLC to
others because I believe they…" |
|
|
" Holencik Roofing, LLC would be more
successful if…" |
|
|
May we use you as a referral
source with prospective customers?
Yes |
|