|
|
Your
Name |
Carol Baylor |
You Signature |
On File |
|
Address |
1427 Calypso |
City |
Bethlehem |
|
Phone |
On File |
Email |
|
|
Date |
08/05 |
|
|
|
Please Help…Just a Few Minutes of Your Time
Thanks for choosing Mark L. Holencik Roofing. We have appreciated the
opportunity to serve you.
At Mark L. Holencik Roofing, we know that to be successful, we must
continuously improve. We need your help. Please give us some feedback!
Your attitude about us… |
|
Please check one box and
add comments |
Strongly Agree |
Agree
|
Disagree |
Comments |
|
About Salesperson/Estimator |
|
|
|
Explain letter
about the roof vent. And ask if the customer wants the bird
mounted on the roof. |
|
1. Understood my needs |
|
√ |
|
|
|
2. Clearly explained the
estimate |
√ |
|
|
|
|
3. Generates trust |
√ |
|
|
|
|
About Installation |
|
|
|
|
|
1. Arrived on time |
√ |
|
|
|
|
2.
Demonstrated appropriate respect |
√ |
|
|
|
|
3.
Performed as professionals |
√ |
|
|
|
|
4.
Protected property during installation |
√ |
|
|
|
|
5.
Cleaned up after job completion |
√ |
|
|
|
|
6.
Completed job on time |
√ |
|
|
|
|
About Results |
|
|
|
|
|
1. Met my expectations |
√ |
|
|
|
|
2. Would recommend to others |
√ |
|
|
|
|
Please complete the following statements: |
|
"If I owned Holencik Roofing, LLC, I would…" |
|
|
"I would recommend Holencik Roofing, LLC to
others because I believe they…" |
|
|
"Holencik Roofing, LLC would be more
successful if…" |
|
|
May we use you as a referral
source with prospective customers?
Yes |
|