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Your Name |
Terry Murtaugh |
You Signature |
On file |
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Address |
626 Buckingham Dr |
City |
Northampton |
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Phone |
On file |
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Date |
1/7/04 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Mark L. Holencik Roofing. We have appreciated the opportunity to serve you. At Mark L. Holencik Roofing, we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About Salesperson/Estimator |
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1. Understood my needs |
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2. Clearly explained the estimate |
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3. Generates trust |
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About Installation |
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1. Arrived on time |
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Installation was delayed | ||
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2. Demonstrated appropriate respect |
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due to weather and that | ||
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3. Performed as professionals |
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was fine with us. | ||
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4. Protected property during installation |
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5. Cleaned up after job completion |
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6. Completed job on time |
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About Results |
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| 1. Met my expectations |
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| 2. Would recommend to others |
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Please complete the following statements: |
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"If I owned Mark L. Holencik Roofing, I would…" |
continue keeping my customers happy with professional service and quality workmanship. |
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"I would recommend Mark L. Holencik Roofing to others because I believe they…" |
take pride in providing excellence in service. |
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"Mark L. Holencik Roofing would be more successful if…" |
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May we use you as a referral source with prospective customers? Yes |
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