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Your Name |
Ann Nederostek |
You Signature |
On File |
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Address |
37 Second St. |
City |
Catasauqua |
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Phone |
On File |
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Date |
05/21/05 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Mark L. Holencik Roofing. We have appreciated the opportunity to serve you. At Mark L. Holencik Roofing, we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About Salesperson/Estimator |
Pleasant mannered. Jesse took his time and explained exactly what needed to be done | |||
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1. Understood my needs |
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2. Clearly explained the estimate |
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3. Generates trust |
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About Installation |
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1. Arrived on time |
I was not aware of the day they were | |||
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2. Demonstrated appropriate respect |
doing the roof. It was not specified | |||
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3. Performed as professionals |
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4. Protected property during installation |
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5. Cleaned up after job completion |
√ | The property was cleaned after they completed the job. | ||
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6. Completed job on time |
Done is orderly time period. | |||
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About Results |
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| 1. Met my expectations | √ | |||
| 2. Would recommend to others | I have mentioned your name to others. |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC, I would…" |
be there to accommodate my customer's needs. |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
stand behind there product and service. |
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"Holencik Roofing, LLC would be more successful if…" |
they continue providing quality service. |
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May we use you as a referral source with prospective customers? Yes |
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