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Customer Satisfaction Survey
| Your Name | Stanley Peters | Your Signature | On file |
| Address | 1357 Hemlock Dr. | City | Whitehall |
| Phone | On file | ||
| Date | 1/30/03 |
Please Help…Just a Few Minutes of Your Time
Thanks for choosing Mark L. Holencik Roofing. We have appreciated the opportunity to serve you.
At Mark L. Holencik Roofing, we know that to be successful, we must continuously improve. We need your help. Please give us some feedback!
Your attitude about us…
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Please check one box
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Strongly Agree |
Agree | Disagree |
Comments |
| About Salesperson/Estimator | ||||
| 1. Understood my needs |
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| 2. Clearly explained the estimate |
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| 3. Generates trust |
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| About Installation | ||||
| 1. Arrived on time |
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| 2. Demonstrated appropriate respect |
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| 3. Performed as professionals |
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| 4. Protected property during installation |
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| 5. Cleaned up after job completion |
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| 6. Completed job on time |
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| About Results | ||||
| 1. Met my expectations |
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| 2. Would recommend to others |
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Please complete the following statements:
| "If I owned Mark L. Holencik Roofing, I would…" | |
| "I would recommend Mark L. Holencik Roofing to others because I believe they…" | |
| "Mark L. Holencik Roofing would be more successful if…" |
May we use you as a referral source with prospective customers? Yes
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