Your Name

Norman Schoenberger

You Signature

On file

Address

2215 Allwood Dr

City

Bethlehem

Phone

On file

Email

On file

Date

9/10/03

 

 

Please Help…Just a Few Minutes of Your Time

Thanks for choosing Mark L. Holencik Roofing. We have appreciated the opportunity to serve you.

At Mark L. Holencik Roofing, we know that to be successful, we must continuously improve. We need your help. Please give us some feedback!

Your attitude about us…

Please check one box and add comments

Strongly Agree

Agree

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Comments

About Salesperson/Estimator

       

1. Understood my needs

 

   

2. Clearly explained the estimate

 

   

3. Generates trust

      

About Installation

       

1. Arrived on time

 

   

2. Demonstrated appropriate respect

 

   

3. Performed as professionals

 

     Too much in a hurry!

4. Protected property during installation

 

   

5. Cleaned up after job completion

     

6. Completed job on time

 

       a bit careless with objects that stain.

About Results

       
1. Met my expectations

 

      
2. Would recommend to others

     

Please complete the following statements:

"If I owned Mark L. Holencik Roofing, I would…"

  have crew slow down for better no call backs.

"I would recommend Mark L. Holencik Roofing to others because I believe they…"

deliver a job once job is finally done.

"Mark L. Holencik Roofing would be more successful if…"

  Mark, just keep doing an excellent job.

May we use you as a referral source with prospective customers?       Yes

 

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