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Your Name |
Helen & Robert Zuercher |
You Signature |
On File |
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Address |
222 N. 7th St. |
City |
Allentown |
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Phone |
On File |
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On File |
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Date |
05/20/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Mark L. Holencik Roofing. We have appreciated the opportunity to serve you. At Mark L. Holencik Roofing, we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
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About Salesperson/Estimator |
we were very pleased with your service and we'll contact you again for roof repairs. | |||
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1. Understood my needs |
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2. Clearly explained the estimate |
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3. Generates trust |
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About Installation |
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1. Arrived on time |
weather delays - but not an issue | |||
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2. Demonstrated appropriate respect |
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3. Performed as professionals |
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4. Protected property during installation |
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5. Cleaned up after job completion |
√ | excellent | ||
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6. Completed job on time |
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About Results |
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| 1. Met my expectations | √ | |||
| 2. Would recommend to others | √ |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC, I would…" |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
were professional and courteous service |
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"Holencik Roofing, LLC would be more successful if…" |
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May we use you as a referral source with prospective customers? Yes |
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