|
|
 |
|
Gutter Customer Satisfaction Survey
|
Your Name |
Melissa Howard |
You Signature |
On file |
|
Address |
715 6th Ave. |
City |
Bethlehem |
|
Phone |
On file |
|
|
|
Date |
7/26/06 |
|
Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
| Please check one box and add comments |
Strongly Agree |
Agree |
Disagree |
Comments |
|
About the Gutter Salesperson/Estimator |
||||
|
1. Understood my needs |
√ |
|
||
|
2. Clearly explained the estimate |
√ |
|
||
|
3. Generates trust |
√ |
|
||
|
About The Gutter Installation |
||||
|
1. Arrived on time |
√ |
was not aware they were arriving that day | ||
|
2. Demonstrated appropriate respect |
√ |
|
||
|
3. Performed as professionals |
√ |
|
||
|
4. Protected property during installation |
√ |
|
||
|
5. Cleaned up after job completion |
√ |
|
||
|
6. Completed job on time |
√ |
|
||
|
About the Results |
||||
| 1. Met my expectations | √ |
|
||
| 2. Would recommend to others | √ |
|
|
Please complete the following statements: |
|
"If I owned Holencik Roofing, LLC I would…" |
|
|
"I would recommend Holencik Roofing, LLC to others because I believe they…" |
did a good job and backed it up |
|
" Holencik Roofing, LLC would be more successful if…" |
|
May we use you as a referral source with prospective customers? Yes |
|
|
|
