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Gutter Customer Satisfaction Survey
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Your Name |
Nick Troccola |
You Signature |
On File |
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Address |
1720 W. Whitehall St. |
City |
Allentown |
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Phone |
On File |
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Date |
9/14/06 |
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Please Help…Just a Few Minutes of Your Time Thanks for choosing Holencik Roofing, LLC. We have appreciated the opportunity to serve you. At Holencik Roofing, LLC we know that to be successful, we must continuously improve. We need your help. Please give us some feedback! Your attitude about us… |
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Strongly Agree |
Agree |
Disagree |
Comments |
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About the Gutter Salesperson/Estimator |
Joe Duffy was most personable & truly listened to my needs & faithfully acted on them. I considered him a real gutterman | |||
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1. Understood my needs |
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2. Clearly explained the estimate |
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3. Generates trust |
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About The Gutter Installation |
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1. Arrived on time |
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2. Demonstrated appropriate respect |
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3. Performed as professionals |
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4. Protected property during installation |
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I am well pleased with your initial contact & follow-up & completed | ||
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5. Cleaned up after job completion |
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service. Thank You! | ||
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6. Completed job on time |
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About the Results |
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| 1. Met my expectations | √ |
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| 2. Would recommend to others | √ |
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Please complete the following statements: |
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"If I owned Holencik Roofing, LLC I would…" |
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"I would recommend Holencik Roofing, LLC to others because I believe they…" |
They have integrity! |
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" Holencik Roofing, LLC would be more successful if…" |
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May we use you as a referral source with prospective customers? Yes |
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